Terms and conditions of purchase

1.  General

1.1.     These e-shop rules, which were accepted by the Purchaser are legally binding document, outlining the Customer and Eurofloros prekyba LTD (Eurofloros prekyba) rights and obligations, the acquisition of goods and payment for them in terms of delivery and return procedures, both parties responsibilities and other provisions.

1.2.     Eurofloros prekyba reserves the right at any time to modify, amen or supplement the rules, according to statutory requirements. About any changes, corrections or additions the Purchaser will be informed.

1.3.     Eurofloros prekyba  online shop activities are carried out in the territory of the Republic of Lithuania. Foreign trading carried out by a separate agreement, which does not relate to these rules.

1.4.     The right to purchase at Eurofloros prekyba online store has:

1.4.1.    Individuals who are 18 or older,and have the power to enter a binding contract and not be barred from doing so under any applicable laws

1.4.2.    Minors from fourteen to eighteen years of age, only with parents or guardians permission, except when they dispose of their own income;

1.4.3.    Legal persons;

1.4.4.    In the above – mentioned persons authorized representatives.

2.  Buyer’s rights and obligations

2.1.     The buyer has the right to buy goods from Eurofloros prekyba online store in accordance with these Regulations.

2.2.     The buyer has right to refuse to the terms and conditions of purchase and return goods purchased at Eurofloros prekyba online store. Products are accepted if they have not been damaged or significantly changed its appearance, so it was not used. Returns and exchanges carried out on the basis of the Minister of Agriculture in 2001 29 June order No. 217 “Dėl daiktų grąžinimo ir keitimo taisyklių patvirtinimo”for approved return and exchange rules.

2.3.     The buyer must pay for the goods and accept it according to the procedure laid down.

2.4.     The buyer undertakes not to transfer to the third parties his login information. If the buyer loses the data connection, Eurofloros prekyba administration must be informed immediately by e-mail eshop@euroflora.lt

2.5.     If there is change in the buyer registration form, the data must be immediately resumed.

2.6.     Buyer using Eurofloros prekyba online store, undertakes to comply with these rules, other conditions clearly set out the online store and violate laws of the Republic of Lithuania.

3.  Seller’s rights and obligations

3.1.     Euroflora.lt online shop have the discretion to determine the minimum size of the basket. This sum shall be visible reviewing your cart.

3.2.     If the buyer is trying to undermine the work of online stores stability and security or in breach of its obligations, Eurofloros prekyba have the right to immediately and without notice to suspend or restrict access to the online shop or in extreme cases, eliminate the registration of the buyer.

3.3.     In the event of serious circumstances Eurofloros prekyba may suspend or terminate the online store activities of this unannounced to Buyer.

3.4.     Eurofloros prekyba has the right to cancel the order unannounced, if the buyer does not pay for the goods within 3 (three) working days.

3.5.     Eurofloros prekyba agrees, in these rules and online store laid down conditions, to the buyer access online shop services.

3.6.     Eurofloros prekyba is committed to deliver goods ordered by the buyer at his address, according to the chosen method of delivery.

3.7.     Eurofloros prekyba on the important facts not being able to deliver ordered goods to the buyer, undertakes to offer similar item. If buyer refuses to accept this offer, Eurofloros prekyba online store undertakes to return the money paid by the buyer within 7 (seven) working days, if the payment was made in advance.

3.8.     Eurofloros prekyba is committed to respect the privacy of the buyers personal information, submitted in Eurofloros prekyba online store registration form, except for the Ministry of Law and Rules on the protection of personal data for the cases.

4.  Payment methods

4.1.     The buyer can pay for the goods in one of the following ways:

4.1.1.    By cash. Goods will be ordered in www.euroflora.lt online store, the payment will be made at the time of the withdrawal in Metalo g. 23, Vilnius store.

4.1.2.    Bank transfer. When paying for goods in this way Buyer must transfer the required amount of money to the one of the Eurofloros prekyba bank accounts.

4.1.3.    When Eurofloros prekyba receives the payment, except 4.1.1., then starts to prepare the order and count delivery time.

4.2.     In Eurofloros prekyba online store the prices of goods are in EURO with VAT.

4.3.     The buyer in “My Orders” link on the “Account PDF” can see and print bill. In the invoice buyer can see goods, their content, offered discounts, the final price of the goods and all taxes, including delivery charges.

5.  Delivery conditions

5.1.     When buyer chooses delivery service, buyer must specify correct delivery address.

5.2.     The buyer undertakes to accept the goods himself. In case where buyer can not accept the goods himself, and the goods are delivered to the provided address, the buyer has no right to express dissatisfaction for delivery.

5.3.     The goods are delivered by Eurofloros prekyba employees or its authorized representatives.

5.4.     To Lithuanian cities ( except Neringa region) goods are delivered according to a fixed 5,00 EUR fee, if provided amount in excess of 100,00 EUR, delivery is free of charge.

5.4.1. To the Neringa region delivery costs 70 EUR. For the delivery please contact by e-mail eshop@euroflora.lt.

5.5.     Delivery conditions:

5.5.1.    Products after payment is delivered within 5 -7 (five – seven) working days;

5.5.2.    The cost of delivery is 5,00 EUR

5.5.3.    Free delivery is ordering goods for 100,00 EUR and more.

5.5.4.    During each delivery, the Buyer is contacted for convenient delivery time.

5.5.5.    Delivery for the territory out of Republic of Lithuania is carried out by separate agreement.

5.6.     Eurofloros prekyba is committed to deliver goods under the conditions specified in these rules. These conditions are not applied in cases where Eurofloros prekyba do not have goods in warehouse and the buyer is informed about this shortage. The buyer agrees that in exceptional cases the delivery may be delayed due to unforeseen circumstances.

5.7.     In all cases Eurofloros prekyba is exempted from liability for breach of terms of delivery, if the goods are not submitted to the Buyer at the time due to the fault of the buyer.

5.8.     On the delivery buyer and Eurofloros prekyba courier must check the status of package. The buyer signing the invoice it is considered that the package has been delivered in proper condition. Noticing that the delivered package is damaged (crumpled, wet or otherwise externally damaged), the buyer must note it on invoice and write an act of infringement of the lot. If purchaser fails to make these actions, the Eurofloros prekyba is exempted from liability for goods damages.

6.  Products return and exchange conditions

6.1.     Goods shortage are removed, nonadherence goods are replaced, in accordance with the minister order 2001 m. June 29 d. order Nr. 217 “Dėl Daiktų grąžinimo ir keitimo taisyklių patvirtinimo” approved by the return and exchange rules.

6.2.     Returning good quality goods buyer must follow these conditions:

6.2.1.    Inform the seller about returnable good quality goods within 14 days;

6.2.2.    Returned goods must be in original, undamaged packaging;

6.2.3.    Returned goods must be intact, undamaged, lost no merchantable apparience (intact labels, security pellicle, etc.);

6.2.4.    The returned item must be of the same completion as it was received by the buyer;

6.2.5.    Returning an item it is necessary to provide for the acquisition document (invoice, receipt);

6.2.6.    Eurofloros prekyba has the right not to accept returned goods if buyer fails to comply this article lays down the procedure for returning goods.

6.2.7.    Once the item is returned not because of the quality of the product and not the Eurofloros prekyba fault, the buyer bears the cost of return.

6.3.     Returnable goods the seller undertakes to withdraw within 7 days after receipt of the notification.

6.3.1.    Then returned bad quality item, Eurofloros prekyba undertakes to take such items and replace them with similar goods or return the money paid for the goods.

6.4.  The money is transferred to the buyer within 14 days after Eurofloros prekyba get notification about returned goods.

6.5.     Goods return and exchanges carried out in accordance with the Minister 2001 m. birželio 29 d. order Nr. 217 approved „Daiktų grąžinimo ir keitimo taisyklėmis" and Minister of Economy 2001 m. rugpjūčio 17 d. order Nr. 258 approved „Daiktų pardavimo ir paslaugų teikimo, kai sutartys sudaromos naudojant ryšio priemones, taisyklėmis".

7.     Product quality guarantee and shelf life

7.1.     General features of each item is indicated in the product description.

7.2.     Eurofloros prekyba is not responsible for the fact that the products in online store by color, shape and their parameters may not match actual product size, shape and color of the buyer used computer monitor features.

7.3.      Actual product may vary slightly from the one in picture, or there may be parts in the picture that are not included in the product.

7.4.     In the case where Eurofloros prekyba does not provide quality guarantee is valid for the relevant legislation.

8.  Protection of personal data

8.1.     Customer in order to make a purchase at Eurofloros prekyba online store must register by entering a username and password. By registering the buyer also enters the delivery address, telephone number, e-mail address. By confirming to these rules, buyer agrees that to his email address will be sent the communications necessary to process order, contracts, rebates, and solve problems related to the order, return. Eurofloros prekyba confirms that the data will be used solely for the sale of goods in online store. Eurofloros prekyba commit not to reveal the data to third parties except for Eurofloros prekyba partners providing delivery to the buyer. In all other cases to third parties any buyer’s personal information may be disclosed only to the legislation of the Republic of Lithuania.

8.2.     For statistical purposes is managed just the data related to the buyers purchased goods.

8.3.     If the buyer does not wish to receive direct marketing messages, registering must mark the box “I do not agree that my personal data will be managed for direct marketing”. Pointed out that if the buyer agrees to receive direct marketing messages but want to give up such reports, he can at his account in “my personal information” or inform mail support eshop@euroflora.lt

8.4.     Buyer must provide full, complete and correct information about himself in registration form.

8.5.     Buyer has the following rights:

8.5.1.    To know and be informed about the processing of his personal data;

8.5.2.    Get information on the source and what personal data collected, for what purpose they are processed, what data was provided to beneficiaries and to provide;

8.5.3.    Require correction, deletion of personal data or suspend the processing of personal data, when the data are processed in breach of Personal Data Protection Act and their legislative provisions, except as provided in the rules;

8.5.4.    To object to the processing of his personal data, in which case the buyer has nor access to the goods and / or services online store www.euroflora.lt

8.6.     Eurofloros prekyba is a registered personal data manager at the State Personal Data Inspectorate.

9.  Responsibility

9.1.     The buyer is fully responsible for the information submitted in registration form. If the buyer fails to provide accurate data on the registration form Eurofloros prekyba is not responsible for the ensuing consequences.

9.2.     Buyer is responsible for all acts performed by using Eurofloros prekyba online store.

9.3.     Buyer is responsible for his login information transmission to third parties. If third party is using the online store with buyer login information, this person is a buyer.

9.4.     Eurofloros prekyba exempt from liability in case of loss arises from the fact that the buyer regardless of Eurofloros prekyba recommendations and their commitment, uneducated with these rules, even though that option was granted.

9.5.     If Eurofloros prekyba online store contains links to other companies, organizations or individuals websites, Eurofloros prekyba is not responsible for the information contained therein, or the activities of those web sites neglect, and over those companies and individuals represented.

9.6.     In case of damage the guilty party shall indemnify the other party for direct damages.

10.  Eurofloros prekyba marketing tools

10.1.  Eurofloros prekyba its sole discretion may initiate an online store various campaigns.

10.2.  Eurofloros prekyba have the right to unilaterally and without notice to change the conditions of the shares, as well as remove them. Any shares in terms of procedures or the exemption applies only to the front, from the moment of their renewal.

11.  Exchange of information

11.1.  Eurofloros prekyba sends all the messages f the buyer registration form by e-mail.

11.2.  Buyer all the messages and questions sends in Eurofloros prekyba online store “Contacts” mentioned contacts.

12.  Final provisions

12.1.  These rules enable compliance with the Lithuanian legislation.

12.2.  These rules apply to relations arising from the Ministry of law.

12.3.  All disputes arising from the enforcement of these rules shall be resolved by negotiation. Failing agreement the Republic of Lithuania shall be settled according to the law.